Claims

Fraud, missed subrogation opportunities and customer experience can impact claims after a catastrophe, but AI can address some of these factors.

The strategic embrace of AI is no longer a futuristic aspiration but the linchpin of contemporary risk management.

While one partnership aiming to apply AI to home insurance claims adjustment fell short of creating the capability, factors such as workforce management and the difficulty of making AI adjusters also restrain the possibility.

Jennifer Wilson, cyber leader at Newfront, explains how AI is changing the risk landscape for businesses and its impact on the cyber insurance space.

The technology delivers value through sorting data, prioritizing claims, responding to policyholder lawsuits, and more, according to industry experts.

Mismanaging data and high costs are keeping carriers from benefitting from better claims handling, according to industry experts.

Contingency plans should address protecting documents, establishing communications and ensuring the security of physical office locations.

While many firms have embraced AI in claims and risk scoring, forward-thinking organizations are now turning their attention to policy intelligence.

Nationwide's Sarah Jacobs shares how technology is changing the risk profiles for homeowners.